Return Policy

WE CANNOT ACCEPT ANY RETURNS WITHOUT PRIOR AUTHORIZATION.

To arrange for a return, simply call our Customer Service department at 954-909-2763 or info@bio-prf.com – or contact your Sales Consultant.

The following conditions must be complied with:

  • All returns must be accompanied by a copy of your invoice and a reason for the return.
  • Merchandise must be returned in its original container, unmarked, and properly packaged.
  • Returned products must have been purchased within the previous thirty (30) days. Any returns past thirty (30) days are subject to a 25% restocking fee.
  • Shortages or errors in shipments must be reported within seven (7) days of invoice date to issue credit (if applicable).
  • Shipping charges will apply on all returns.

 

NON- RETURNABLE ITEM

  • DermaPen Kit